Hey @Cameron Diiorio 👋 Jacques here from Intercom Support. I hope all is well today!
Currently there are no specific keyboard shortcuts for Help Center formatting features like note callouts, embedding videos, dividers, and bulleted lists in Intercom. The search results primarily focus on general keyboard shortcuts for navigating and performing actions within the Intercom Inbox, such as composing replies, inserting content, and managing conversations.
For formatting articles in the Help Center, you need to highlight text to reveal formatting options.
I can submit this feedback to our team though as this is a great idea! :)
Hope this is clear!
Hi Jacques,
Having keyboard shortcuts for Intercom formatting options in the Help Center would be amazing. Thank you so much for submitting this feedback to the Intercom team!