Hey @Rodislav Zaharadji Racheal from the support engineer team here 

At the moment, Intercom does not support the ability to retrieve a draft version Article via the API.  But I would love to pass this along as a feature request for the product team! Just as a heads up, you can retrieve a draft Article, just not a draft of an already public Article.

Hey @Racheal are there any updates on this, my organisation will benefit greatly from this feature as well?

Hi Tsvetoslav Vasev, It’s Mat from the Support Engineering Team

We are still waiting for the implementation of this feature. I would recommend following our update page to keep up with the new features. 

​@mateusz.leszkiewicz Is this feature still planned? 
I would like to be able to retrieve as well as create draft articles using the API. 
For example, if I make an update to my articles via the API, I would like to visually see them in intercom’s editor before publishing, to make sure formatting etc is not messed up. At the same time I would like the existing article version to not get unpublished, which is what happens currently when you update an article with state “draft”

Is this feature still planned? 
I would like to be able to retrieve as well as create draft articles using the API. 
For example, if I make an update to my articles via the API, I would like to visually see them in intercom’s editor before publishing, to make sure formatting etc is not messed up. At the same time I would like the existing article version to not get unpublished, which is what happens currently when you update an article with state “draft”

Hi ​@Dev Accts, Paul from the support engineering team.

Yes, you can currently use the Articles API to:

• retrieve an article in draft mode
• make edits to a draft article without publishing it

https://developers.intercom.com/docs/references/rest-api/api.intercom.io/articles/retrievearticle

https://developers.intercom.com/docs/references/rest-api/api.intercom.io/articles/updatearticle

I should clarify that when retrieving an article, it will only retrieve the the current state of that article. If it is currently published it will return that published version. There is no option to retrieve a specific draft that you are working on. 

No, the Intercom API only returns the published version of an article. If the article has been edited and saved as a draft after publishing, that draft version is not accessible via the API. You can only get the current public version.