Does anyone know if there’s a character limit for Help Center articles in Intercom? I want to ensure that my content stays within any guidelines for readability and optimal user experience. If there is a limit, what’s the best way to handle longer content—should it be split into multiple articles or sections? Any insights or best practices would be appreciated!
Answered
Character Limits for Help Center Articles
Best answer by Jacques Reynolds
Hey there 👋
As far as I’m aware, Intercom does not have any hard limit for the amount of characters in an Article so you should be okay here without running into any performance issues! :)
+7- Intercom Team
- Answer
Hey there 👋
As far as I’m aware, Intercom does not have any hard limit for the amount of characters in an Article so you should be okay here without running into any performance issues! :)
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