Does Intercom offer an automatic redirect for articles with changed help center domains? | Community
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Does Intercom offer an automatic redirect for articles with changed help center domains?

  • February 9, 2023
  • 1 reply
  • 84 views

My company recently changed our main website's domain and I would like this to reflect in our help center, as well.

 

If I change my domain in Intercom from educate.ABCtest.com to educate.123demo.com, will all of my articles automatically redirect to the new domain? Or is there a manual way to redirect these in intercom?

Best answer by Joseph S.

As far as I know, you will need to manually update the domain for each article in your help center.

 

 

1 reply

Joseph S.
Expert User ✨
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  • 110 replies
  • Answer
  • February 12, 2023

As far as I know, you will need to manually update the domain for each article in your help center.