HelpCenter Collections

Question

Is there a way to connect a help center collection to multiple help centers?

bernice · Accepted Answer

Hey @ChelseaRentPrep👋Yes, you can connect a Help Centercollection to multiple Help Centers!To do this, you need to add an article to one or more Help Centers and collections from the Article Editor's Settings view:Keep in mind that an article cannot belong to more than one collection within the same Help Center. If an article is added to multiple Help Centers, any article links contained within that article will automatically render in the same Help Center the customer was visiting when they viewed that article. So you don't need to duplicate content to add Help Centerspecific article links. However, you need to ensure that the articles are also live across the multiple Help Centers for this to work. An article can also be added to a collection from the Collections view.

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