Hey there @Isabel Meijer, Emily here from Support Engineering at Intercom 👋🏼
You might want to consider the following SEO optimisation strategies for ensuring the appropriate help center shows 👇
- Optimize Titles and Subheadings: Use clear and simple language in your article titles and subheadings. Incorporate keywords that your visitors might use to search for the problem your article solves. This helps search engines read your articles better and improves discoverability
- Use Local Keywords: Identify the words your customers use in each country to ask for help with your product. Integrate these phrases into your article titles, descriptions, and link text. This ensures that your content is relevant to the local audience and improves its ranking in local search results
- Track and Adjust: Use tools like Google Analytics to track how much traffic your Help Center receives from search engines. Identify which articles drive the most and least traffic and adjust your content strategy accordingly
By implementing these strategies, you can improve the local SEO performance of your Help Centers for both México and Chile. Hopefully these tips help a little bit ☺️
Hi! Thanks but this does not help me, we do all that already. There is content that has the same keywords in each country, I need to implement some coding to make this rank in the correct country, is there a way to implement custom coding?
Hi @Isabel Meijer,
There isn’t currently any way to implement custom coding for your help center. If you’re still having issues, please reach out to us via the Messenger and our team can take a deeper look!
