How to use subfolder for Articles/Knowledgebase

Question

Can I get very specif instructions on how to use a subfolder, say mycompany/com/help  ( not a sub domain) my register is NamecheapThank you.

Larissa Alberti · Accepted Answer

Hey @Nicky Kalliongis👋Larissa here from Intercom Support.The first step would be to set up a Custom Domain for the Help Center, see ourdeveloper docs here on how to do this👈If you want to configure a subpath for the Help Center, you can see our docs onhow to do this in AWS Cloudfront here👈We don't have documentation on how to create subpaths with any other providers (such as Cloudflare), so we would recommend that you reach out directly to their support if you are having an issue creating a subpath.Hope this helps!

Nicky Kalliongis · Answer

just want to make sure i understand this corect please. in order to have the help domain bemydomain.com/helpi need to make the folder or subdirectory. - nothing to do with Intercom at alland then i go inside intercom and point it to that address : mydomain.com/helpdo I still need to make a custom domain in intercom?and if i am corect all the styles i still do in intercomim basicly just pointing it from intercomto the subdirectory when i enter the address mydomain.com/helpdo I have this correct, please? thanks!

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