Include Callout in List

Question

When I’m creating a numbered or bullet list, I sometimes need to add a callout in-line. I have tried Shift + Enter, but the callout button is disabled.I have also pressed enter to “exit” the list. I can insert a callout here, but it treats the list as a new one and starts over at 1. instead of continuing the previous numbers.How can I add a callout to a list and still continue the list?

Ebenezer.Laleye · Accepted Answer

Hi @alabby! Ebenezer here from Engineering Support👋Thanks for this suggestion! This is a really popular request across our customer base. We take input from our customers with great consideration when creating new features and refining our current solutions, so I'll happily share this with our Product Team, I’ll also make sure to add the context you’ve given surrounding this request.

Colleen Weatherall · Answer

I’ve also struggled with this. It would be really great if Intercom would let us edit the source like so many other tools do!

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