Is it possible to open a specific article in the helpcenter using the iOS SDK? | Community
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Is it possible to open a specific article in the helpcenter using the iOS SDK?

  • October 9, 2020
  • 3 replies
  • 120 views
J

I know it's possible to present the helpcenter using:

 

Intercom.presentHelpcenter()

 

But is there a way of presenting a specific article when doing this, using the article ID?

 

Thanks!

Best answer by Eric Fitz

Hey @jon-paul​!

 

We just shipped a new feature which lets you present specific articles in your mobile app!

 

You can read more about how to set this up in this guide.

3 replies

L
Employee
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  • Lisa B11Employee
  • Employee
  • October 13, 2020

Hey @jon-paul​ 👋

 

Afraid it's not possible to call with an ID, that would be a feature request for now @Product Wishlist​ 👍

Eric Fitz
Employee
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  • Eric FitzEmployee
  • Employee
  • Answer
  • November 11, 2020

Hey @jon-paul​!

 

We just shipped a new feature which lets you present specific articles in your mobile app!

 

You can read more about how to set this up in this guide.

J
  • Jon-Paul
  • Author
  • New Participant
  • November 12, 2020

That's really helpful, thanks Eric. I'll try it out in the next few days.

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