Links in posts opening new tabs | Community
Skip to main content
Answered

Links in posts opening new tabs

  • September 7, 2023
  • 3 replies
  • 545 views

At the moment if I add a link to my posts it opens in a new tab, which opens in a logged out state. This is a pretty poor experience for the customer. Is there a way for the link to open in the same window?

Best answer by Racheal

Hey @MessagesĀ Racheal from the support engineer team herešŸ‘‹Ā 

Ā 

We don't have a way to manually define whether aĀ linkĀ opensĀ inĀ the currentĀ tabĀ or a new window right now, but I'll submit this as a feature request so our product team sees it's something you're eager to be able to manage!Ā 

3 replies

Racheal
Intercom Team
Forum|alt.badge.img+5
  • Customer Support Engineer
  • Answer
  • September 12, 2023

Hey @MessagesĀ Racheal from the support engineer team herešŸ‘‹Ā 

Ā 

We don't have a way to manually define whether aĀ linkĀ opensĀ inĀ the currentĀ tabĀ or a new window right now, but I'll submit this as a feature request so our product team sees it's something you're eager to be able to manage!Ā 


  • New Participant
  • April 26, 2024

Our company is also very interested in having this happen - with articles and with enlarging images.


  • New Participant
  • January 7, 2025

This is very important for our support team. I’ve submittedĀ an IDEA for this:Ā 


Please UPVOTE if you’d like to see this feature.