The article page needs to support full markdown syntax | Community
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The article page needs to support full markdown syntax because without it, all articles copied from markdown become very messy, requiring every line to be adjusted, which is very labor-intensive. Therefore, support for full markdown syntax is needed. This should not be a very complex task, and we hope it can be supported. We have hundreds of articles that need to be uploaded, and this is too exhausting.

Hey ​@KiwiCloud Product 👋 Jacques here from Intercom Support. I hope all is well today!

Thank you so much for sharing your feedback about the need for full markdown support in article pages. I completely understand how challenging and time-consuming it can be to manually reformat content, especially when working with a large number of articles. Your point about the impact on your workflow is clear, and I appreciate you taking the time to explain the difficulties you’re facing.

At the moment, our article editor does not support the full range of markdown syntax, which can indeed lead to formatting issues when importing markdown content. I recognize how important this feature would be for teams like yours who rely on markdown for content creation and migration.

I will share your feedback with our product team so they’re aware of the impact this limitation is having. While I can’t promise immediate changes, your request will help us prioritize improvements to the article editor. If you have specific markdown features or formatting elements that are most critical for your workflow, please let me know - this detail can help us better understand your needs.

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