Why can't I sort by Tags and search for an article simultaneously? | Community
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Why can't I sort by Tags and search for an article simultaneously?

  • June 1, 2022
  • 3 replies
  • 35 views

I feel as if not too long ago, I was able to filter my article by tags and search for a keyword. When I searched for the keyword, it would only bring up the articles that correspond with the tag I filtered for.

 

Now when I search for an article, I don't have the option to filter by tag. I can either sort all my articles by tag or search for an article by keyword. Anybody experiencing the same thing?

Best answer by Aparna

@jacob f​ To be honest I do not remember us having that option. A teammate did check this with the team and they confirmed that even previously our search functionality was the same as how it is now. I would suggest you add to the product wishlist page.

3 replies

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  • Employee
  • June 7, 2022

Hey @jacob f​! Just so am on the same page as you, are you trying to search for articles within your workspace https://d.pr/i/viNiAB? if so you can search either by keywords or tag. Let me know if I am not on the same page.


  • Author
  • New Participant
  • June 7, 2022

Hi @aparna​ ,

 

That is correct, not too long ago we had our processes set up where we could search keywords within a particular tag. For example, we can filter by tag and search for a keyword. The keywords would appear only for the articles that were filtered for that tag.


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  • Employee
  • Answer
  • June 7, 2022

@jacob f​ To be honest I do not remember us having that option. A teammate did check this with the team and they confirmed that even previously our search functionality was the same as how it is now. I would suggest you add to the product wishlist page.