Hey @marcus b11​ 

You can add a conditional statement for mobile on the signup page and hide the Messenger with

Intercom('update', {"

 hide_default_launcher": true

});

More information here

Thank you. It seems to work just fine. The Intercom circle icon is hidden when using this.

However, we have a default message popping up at a timed delay. So if that is opened, even if the Intercom circle icon is hidden, the message pops up anyways.

Cheers,

Marcus

@marcus b11​ , Hi Marcus, Then you should go to outbound messages -> Find that message and define the display rules.

Excellent, seems to work. Just me who didn't explore these options well enough. Many thanks to both of you!

@marcus b11​ , Always happy to help 🙌