App crash cause of missing keys: android | Community
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Fatal Exception: java.lang.IllegalArgumentException: Missing keys: [timestamp] in '{teammate} moved ticket into {status} {timestamp}'
       at io.intercom.android.sdk.utilities.Phrase.format(Phrase.java:189)
       at io.intercom.android.sdk.m5.notification.InAppNotificationCardKt.TicketInAppNotificationContent(InAppNotificationCard.kt:180)
       at io.intercom.android.sdk.m5.notification.InAppNotificationCardKt.InAppNotificationCard(InAppNotificationCard.kt:124)
       at io.intercom.android.sdk.m5.notification.InAppNotificationCardKt$addInappNotificationCardToView$1$1$1.invoke(InAppNotificationCard.kt:75)
       at io.intercom.android.sdk.m5.notification.InAppNotificationCardKt$addInappNotificationCardToView$1$1$1.invoke(InAppNotificationCard.kt:74)
       at androidx.compose.runtime.internal.ComposableLambdaImpl.invoke(ComposableLambda.jvm.kt:109)
       at androidx.compose.runtime.internal.ComposableLambdaImpl.invoke(ComposableLambda.jvm.kt:35)
       at androidx.compose.runtime.CompositionLocalKt.CompositionLocalProvider(CompositionLocal.kt:401)
       at androidx.compose.material3.TextKt.ProvideTextStyle(Text.kt:349)
       at androidx.compose.material3.MaterialThemeKt$MaterialTheme$1.invoke(MaterialTheme.kt:69)
       at androidx.compose.material3.MaterialThemeKt$MaterialTheme$1.invoke(MaterialTheme.kt:68)
       at androidx.compose.runtime.internal.ComposableLambdaImpl.invoke(ComposableLambda.jvm.kt:109)
       at androidx.compose.runtime.internal.ComposableLambdaImpl.invoke(ComposableLambda.jvm.kt:35)
       at androidx.compose.runtime.CompositionLocalKt.CompositionLocalProvider(CompositionLocal.kt:380)
       at androidx.compose.material3.MaterialThemeKt.MaterialTheme(MaterialTheme.kt:60)
       at io.intercom.android.sdk.ui.theme.IntercomThemeKt$IntercomTheme$1.invoke(IntercomTheme.kt:36)
       at io.intercom.android.sdk.ui.theme.IntercomThemeKt$IntercomTheme$1.invoke(IntercomTheme.kt:35)
       at androidx.compose.runtime.internal.ComposableLambdaImpl.invoke(ComposableLambda.jvm.kt:109)
       at androidx.compose.runtime.internal.ComposableLambdaImpl.invoke(ComposableLambda.jvm.kt:35)
       at androidx.compose.runtime.CompositionLocalKt.CompositionLocalProvider(CompositionLocal.kt:380)
       at io.intercom.android.sdk.ui.theme.IntercomThemeKt.IntercomTheme(IntercomTheme.kt:31)
       at io.intercom.android.sdk.m5.notification.InAppNotificationCardKt$addInappNotificationCardToView$1$1.invoke(InAppNotificationCard.kt:74)
       at io.intercom.android.sdk.m5.notification.InAppNotificationCardKt$addInappNotificationCardToView$1$1.invoke(InAppNotificationCard.kt:73)
       at androidx.compose.runtime.internal.ComposableLambdaImpl.invoke(ComposableLambda.jvm.kt:109)
       at androidx.compose.runtime.internal.ComposableLambdaImpl.invoke(ComposableLambda.jvm.kt:35)
       at androidx.compose.ui.platform.ComposeView.Content(ComposeView.android.kt:441)
       at androidx.compose.ui.platform.AbstractComposeView$ensureCompositionCreated$1.invoke(ComposeView.android.kt:259)
       at androidx.compose.ui.platform.AbstractComposeView$ensureCompositionCreated$1.invoke(ComposeView.android.kt:258)
       at androidx.compose.runtime.internal.ComposableLambdaImpl.invoke(ComposableLambda.jvm.kt:109)
       at androidx.compose.runtime.internal.ComposableLambdaImpl.invoke(ComposableLambda.jvm.kt:35)
       at androidx.compose.runtime.CompositionLocalKt.CompositionLocalProvider(CompositionLocal.kt:380)
       at androidx.compose.ui.platform.CompositionLocalsKt.ProvideCommonCompositionLocals(CompositionLocals.kt:216)
       at androidx.compose.ui.platform.AndroidCompositionLocals_androidKt$ProvideAndroidCompositionLocals$3.invoke(AndroidCompositionLocals.android.kt:132)
       at androidx.compose.ui.platform.AndroidCompositionLocals_androidKt$ProvideAndroidCompositionLocals$3.invoke(AndroidCompositionLocals.android.kt:131)
       at androidx.compose.runtime.internal.ComposableLambdaImpl.invoke(ComposableLambda.jvm.kt:109)
       at androidx.compose.runtime.internal.ComposableLambdaImpl.invoke(ComposableLambda.jvm.kt:35)
       at androidx.compose.runtime.CompositionLocalKt.CompositionLocalProvider(CompositionLocal.kt:380)
       at androidx.compose.ui.platform.AndroidCompositionLocals_androidKt.ProvideAndroidCompositionLocals(AndroidCompositionLocals.android.kt:121)
       at androidx.compose.ui.platform.WrappedComposition$setContent$1$1$3.invoke(Wrapper.android.kt:155)
       at androidx.compose.ui.platform.WrappedComposition$setContent$1$1$3.invoke(Wrapper.android.kt:154)
       at androidx.compose.runtime.internal.ComposableLambdaImpl.invoke(ComposableLambda.jvm.kt:109)
       at androidx.compose.runtime.internal.ComposableLambdaImpl.invoke(ComposableLambda.jvm.kt:35)
       at androidx.compose.runtime.CompositionLocalKt.CompositionLocalProvider(CompositionLocal.kt:401)
       at androidx.compose.ui.platform.WrappedComposition$setContent$1$1.invoke(Wrapper.android.kt:154)
       at androidx.compose.ui.platform.WrappedComposition$setContent$1$1.invoke(Wrapper.android.kt:133)
       at androidx.compose.runtime.internal.ComposableLambdaImpl.invoke(ComposableLambda.jvm.kt:109)
       at androidx.compose.runtime.internal.ComposableLambdaImpl.invoke(ComposableLambda.jvm.kt:35)
       at androidx.compose.runtime.ActualJvm_jvmKt.invokeComposable(ActualJvm.jvm.kt:97)
       at androidx.compose.runtime.ComposerImpl.doCompose(Composer.kt:3595)
       at androidx.compose.runtime.ComposerImpl.composeContent$runtime_release(Composer.kt:3522)
       at androidx.compose.runtime.CompositionImpl.composeContent(Composition.kt:743)
       at androidx.compose.runtime.Recomposer.composeInitial$runtime_release(Recomposer.kt:1122)
       at androidx.compose.runtime.CompositionImpl.composeInitial(Composition.kt:649)
       at androidx.compose.runtime.CompositionImpl.setContent(Composition.kt:635)
       at androidx.compose.ui.platform.WrappedComposition$setContent$1.invoke(Wrapper.android.kt:133)
       at androidx.compose.ui.platform.WrappedComposition$setContent$1.invoke(Wrapper.android.kt:124)
       at androidx.compose.ui.platform.AndroidComposeView.setOnViewTreeOwnersAvailable(AndroidComposeView.android.kt:1626)
       at androidx.compose.ui.platform.WrappedComposition.setContent(Wrapper.android.kt:124)
       at androidx.compose.ui.platform.WrappedComposition.onStateChanged(Wrapper.android.kt:180)
       at androidx.lifecycle.LifecycleRegistry$ObserverWithState.dispatchEvent(LifecycleRegistry.jvm.kt:320)
       at androidx.lifecycle.LifecycleRegistry.addObserver(LifecycleRegistry.jvm.kt:198)
       at androidx.compose.ui.platform.WrappedComposition$setContent$1.invoke(Wrapper.android.kt:131)
       at androidx.compose.ui.platform.WrappedComposition$setContent$1.invoke(Wrapper.android.kt:124)
       at androidx.compose.ui.platform.AndroidComposeView.setOnViewTreeOwnersAvailable(AndroidComposeView.android.kt:1626)
       at androidx.compose.ui.platform.WrappedComposition.setContent(Wrapper.android.kt:124)
       at androidx.compose.ui.platform.Wrapper_androidKt.doSetContent(Wrapper.android.kt:100)
       at androidx.compose.ui.platform.Wrapper_androidKt.setContent(Wrapper.android.kt:80)
       at androidx.compose.ui.platform.AbstractComposeView.ensureCompositionCreated(ComposeView.android.kt:258)
       at androidx.compose.ui.platform.AbstractComposeView.createComposition(ComposeView.android.kt:203)
       at androidx.compose.ui.platform.ComposeView.setContent(ComposeView.android.kt:457)
       at io.intercom.android.sdk.m5.notification.InAppNotificationCardKt.addInappNotificationCardToView(InAppNotificationCard.kt:73)
       at io.intercom.android.sdk.overlay.StackableSnippet.setViewData(StackableSnippet.java:80)
       at io.intercom.android.sdk.overlay.StackableSnippet.display(StackableSnippet.java:44)
       at io.intercom.android.sdk.overlay.InAppNotificationPresenter.addNewNotifications(InAppNotificationPresenter.java:185)
       at io.intercom.android.sdk.overlay.InAppNotificationPresenter.displayNotificationsAfterAttach(InAppNotificationPresenter.java:91)

Hey there ​@Support Agent, Emily here from Support Engineering at Intercom 👋🏼

 

What SDK are you using? As I can see this error was fixed in the Android SDK 16.2.0 version!

 

However, if you are using the React Native wrapper, this issue has been fixed but is waiting for a new version of the wrapper to release. Hopefully we can get a new version of the wrapper out soon 💪🏼

 

Hope this helps shed some light on the situation! 😁


Hey there ​@Support Agent, Emily here from Support Engineering at Intercom 👋🏼

 

What SDK are you using? As I can see this error was fixed in the Android SDK 16.2.0 version!

 

However, if you are using the React Native wrapper, this issue has been fixed but is waiting for a new version of the wrapper to release. Hopefully we can get a new version of the wrapper out soon 💪🏼

 

Hope this helps shed some light on the situation! 😁

I have the same problem in my React Native app. We need an ETA for the fix of this issue ​@Emilygav 


Hi ​@Hassan bittar, This issue has been addressed in v8.8.0 😄

Please do let us know if you still encounter this issue