[Intercom] Error unarchiving Object: Error Domain=NSCocoaErrorDomain Code=4864 "*** -[NSKeyedUnarchiver _initForReadingFromData:error:throwLegacyExceptions:]: data is NULL" UserInfo={NSDebugDescription=*** -[NSKeyedUnarchiver _initForReadingFromData:error:throwLegacyExceptions:]: data is NULL}
Best answer by Daniel M15
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Hey
Could you provide additional context on where exactly you get this error? What are you doing when you get this error?
We can check this out for you 👀
For IOS SDK I use command Intercom.initialize() then I got this error, So I can not use command Intercom.loginUser and got new error.
Error Domain=IntercomSDKErrorDomain Code=401 "ERROR - [HTTP 401] - Failed Identity Verification check" UserInfo={NSLocalizedDescription=ERROR - [HTTP 401] - Failed Identity Verification check}
Hey
The error you are seeing relates to Identity Verification. Specifically, there is a problem with the user_hash value you are sending; the value does not match what Intercom is expecting. You can find the full guide on setting up this functionality here - don’t forget to use our built-in calculator to check that the user_hash values that you are sending match the expected value in Intercom.
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