We are using @intercom/intercom-react-native v9.4.0 with Expo.
When we send mobile push notifications, we can track:
• How many users received the push
• Which users opened it (tap on the push)
However, we also use POST messages, and inside those POST we include deeplinks to redirect users to specific screens in the app.
Here’s the issue:
• We can track how many users opened the POST message
• But we cannot track link interactions inside the POST
• The “Clicked” metric is always empty, even when users tap the deeplink
Is there any workaround or recommended approach to track when users tap deeplinks or links inside POST messages?
