Hey @Gabriel Uribe Paul here from weekend support engineering.
Apple’s review team is enforcing App Store Guideline 5.1.1, which restricts how apps handle permission re-requests.
You can’t directly prompt users to change their camera settings after they’ve denied access, especially not with messaging that encourages or pressures them to reconsider.
I would not show a follow-up message like “ does not have access to your camera. Please enable it.”
Instead, detect the denied state silently and show neutral messaging, such as:
To use the camera feature, you can enable access in your device settings.
Include a button that opens the device settings, but without explicitly asking the user to change it.
Replace any follow-up prompts with a passive explanation and optionally a “Go to Settings” button, without any persuasive or emotional language.
Let me know if you’d like help reviewing the exact copy you're using I can help make it Apple-compliant while still guiding users effectively. 🤜💥🤛
