Remove resizability and orientation restrictions to support Android API 36 | Community
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Android API 36 is ignoring the orientation configuration. The Android SDK is fixing the orientation as portrait. We have got the following warning on Google Play:
 

From Android 16, Android will ignore resizability and orientation restrictions for large screen devices, such as foldables and tablets. This may lead to layout and usability issues for your users.

We detected the following resizability and orientation restrictions in your app:

  • <activity android:name="io.intercom.android.sdk.activities.IntercomCarouselActivity" android:screenOrientation="PORTRAIT" />

To improve the user experience for your app, remove these restrictions and check that your app layouts work on various screen sizes and orientations by testing on Android 16 and below.

Would it be possible to avoid orientation restrictions in the SDK?

​@narko,

It looks like something that our Devs Need to work. 
I will create an Intercom conversation for you and will add some context from my side. 

Hopefully the change will be implemented in the next Android SDK release.

​@mateusz.leszkiewicz ,

We are experiencing the same issue with the orientation and resizability restrictions for Android API 36. It significantly impacts the layout and usability for our users on large screen devices, including foldables and tablets.

Could you provide an update on when this issue might be resolved? It would be really helpful to know if there are any timelines for when these changes will be implemented in the upcoming Android SDK release.

Thank you for your assistance.

​@noureddine.tiouajni@medius.com 

Unfortunately I can't give you any timeframe of implementing this fix. It all depends on our team capacity.

Keep an eye on the Android SDK release page please.

https://github.com/intercom/intercom-android/releases/tag/17.1.0

 

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