Add “Conversation ID” as an attribute in macros, so it would be automatically filled with the relevant Converation’s ID when using the macro.
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Having Conversation ID as a dynamic attribute in macros would be super useful, especially for referencing specific conversations in follow-ups or when syncing with external tools.
It could save time and reduce manual copy-paste, especially in support workflows or integrations.
Hi .
This is a really great idea, thanks for the feedback. I’ll make sure to bring this to the Team.
You can also add this to our wish list platform
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