Add “Conversation ID” as an attribute in macros

Add “Conversation ID” as an attribute in macros, so it would be automatically filled with the relevant Converation’s ID when using the macro.

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Having Conversation ID as a dynamic attribute in macros would be super useful, especially for referencing specific conversations in follow-ups or when syncing with external tools.

It could save time and reduce manual copy-paste, especially in support workflows or integrations.

Hi @Nur Nahid & @Karl ! Ebenezer here from Engineering Support👋.

This is a really great idea, thanks for the feedback. I’ll make sure to bring this to the Team.

You can also add this to our wish list platform

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