Anyone asking for two csat scores? | Community
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Question

Anyone asking for two csat scores?

  • May 28, 2026
  • 1 reply
  • 8 views

I want to ask how people feel about the Support in that specific interaction, and how they feel about our product overall. 

I can’t add two CSATs with intercom because one overrides the next. Is there an App you recommend to get this feel? 

1 reply

Aleksei O
Innovator ✨
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  • Innovator ✨
  • May 28, 2026

Hi ​@Anthony Miller 2 ! I have used Simplesat before, and I think you should be able to send different surveys for both. Could you tell a bit more about what you’d like to accomplish?