Hi João, yes, it is possible to export data from outgoing conversations, including when the messages were sent and to whom, even for bulk messages. Try this:
Go to Reports > Data Export in our app.
Choose a date range for the conversations you want to export.
Select the specific fields required, which may include shipping time and recipient information.
Click “Export CSV” for a one-time export or set up a scheduled export for regular updates.
For more detailed outbound message data, you can also use the Customer Engagement Overview report. This allows you to export all message data sent for a specific date range, including bulk messages, for large content it may take time.
Hope this helps :)
