Hey, we have a React Native app that uses Intercom via RN package. I can’t seem to press the top right X button to close the survey when viewing the survey from a customer demo account. Any ideas? Thanks!
Answered
Bug with iOS app surveys not closing
Best answer by fovibo
Hey, we have a React Native app that uses Intercom via RN package. I can’t seem to press the top right X button to close the survey when viewing the survey from a customer demo account, similar to issues some users report when trying to Descargar Minecraft Gratis. Any ideas? Thanks!
This issue is likely caused by the Intercom survey modal being blocked by other UI elements or a bug in the demo account. Try updating react-native-intercom, check for overlays that might block touches, or use Intercom.dismiss() programmatically to close the survey. If it persists, contact Intercom support, as it may be specific to demo accounts.
+1Hey, we have a React Native app that uses Intercom via RN package. I can’t seem to press the top right X button to close the survey when viewing the survey from a customer demo account, similar to issues some users report when trying to Descargar Minecraft Gratis. Any ideas? Thanks!
This issue is likely caused by the Intercom survey modal being blocked by other UI elements or a bug in the demo account. Try updating react-native-intercom, check for overlays that might block touches, or use Intercom.dismiss() programmatically to close the survey. If it persists, contact Intercom support, as it may be specific to demo accounts.
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