Can I disable the resubscribe option? | Community
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Can I disable the resubscribe option?

  • March 23, 2022
  • 1 reply
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Is there a way to disable the resubscribe option that displays after a person unsubscribes from an email since it doesn't actually do anything to resubscribe the individual in Marketo?

Best answer by Eric Fitz

Hey @nisha p​, while it's not possible to disable this option, have you considered linking Intercom and Marketo, either directly via API or through a tool like Zapier, so that when a contact in Intercom updates their subscription status, this is also reflected in Marketo?

1 reply

Eric Fitz
Employee
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  • Eric FitzEmployee
  • Employee
  • Answer
  • March 25, 2022

Hey @nisha p​, while it's not possible to disable this option, have you considered linking Intercom and Marketo, either directly via API or through a tool like Zapier, so that when a contact in Intercom updates their subscription status, this is also reflected in Marketo?

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