Can I export conversation history from Intercom? | Community
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I'm looking for a way to export conversations from Intercom. More specifically, I'd like to export emails, posts and chats and replies from customers as we are replacing Intercom. Does anyone know if that's possible somehow?

Hi @joar​ , You can use Intercom API to export conversations.

 

May I know what's the reason you are switching Intercom? In my opinion, Intercom is the best solution in the market.

 

More information about exporting conversations via API can be found here.


Just forgot, there is also a tool called HelpDeskMigration, which offers you migration service from different platforms.

You can found a bit more in their official website: https://help-desk-migration.com//p>


Just forgot, there is also a tool called HelpDeskMigration, which offers you migration service from different platforms.

You can found a bit more in their official website: https://help-desk-migration.com//p>

Hi @Roy, thank you for sharing the “https://help-desk-migration.com/” option. Do you know if there are any technical requirements for this or can simply anyone achieve the data migration by using their solution?


Just forgot, there is also a tool called HelpDeskMigration, which offers you migration service from different platforms.

You can found a bit more in their official website: https://help-desk-migration.com//p>

Hi @Roy, thank you for sharing the “https://help-desk-migration.com/” option. Do you know if there are any technical requirements for this or can simply anyone achieve the data migration by using their solution?

Hi ​@dilara.murathanoglu 

No special technical setup is required to use Help Desk Migration—it’s designed to be accessible without coding skills. You just log in to the Migration Wizard, connect your source and target platforms, select what data you want to migrate, and follow the step-by-step setup.

If your migration is more complex or needs adjustments (like custom field mapping or filtering), their support team can help with setup or offer tailored solutions.