Confirmation of emails in Intercom through Outlook in outlook outgoing/sent folders | Community
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Confirmation of emails in Intercom through Outlook in outlook outgoing/sent folders

  • December 17, 2025
  • 0 replies
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After starting a conversation or sending/responding in an email thread within intercom, is there a way to see it actually in the “sent” folder within outlook? I feel as though I cannot confirm if all my messages are actually being sent or leaving from my email address. I don’t like not being able to access outgoing messages from within outlook if they're sent from intercom but using the same email address..? Does anyone have any insight on this?