Emails not sending

Question

This morning two unique emails are being sent to two smallish (<800 people) audience and they still have not “sent” yet. I recreated one because even after an hour it still hadn’t sent. Has anyone run into this before, and if so, what was the cause and how did you fix it?  I have reached out to support but wait time on that is 4 hours and I am already outside of my ideal window for when we wanted these emails to be sent.

Jacob Cox · Accepted Answer

Hey there @Julee Peterson!We recently ran into an issue with delays in some emails sending that the team was able to get fixed.You can always visit our status pageif you’re looking to find out if there are currently any active issues that the team is working on.

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