Hi all,We would like to have the possibility of removing the CSAT survey from sending entirely for a certain team.Our team doesn’t really need this and it feels weird to send feedback to certain partners we are talking to when we are in constant comms with them. !-->Thank you!

On your CSAT Request Workflow, create a branch that says IF team is X, THEN end the workflow. We do something similar with our internal employee email addresses.

Feature request: can we remove the CSAT survey from sending entirely for a certain team

Feature request: can we remove the CSAT survey from sending entirely for a certain team | Community

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