Hey ​@essa  you just did 

Reply to this with another questions and I am sure we can jump in to help

You’re in the right spot! Just put your question in your original message, or respond to this thread with your question. If your question is for the Intercom team specifically, their chat in the bottom-right will probably be the best way to reach them. Otherwise, you can find the area your question is pertinent to, and ask away in a post! ​@essa