How can I personalise the chat launcher?

Question

How would it be possible to visually change the chat launcher?The default widget is not too accessible for users unless they accidently happen to find it.Is it possible to increase the size - give a pop up transition, which isnt natively possible?Thanks

Nathan Sudds · Accepted Answer

​@Montreal CollegeYou can setup Custom Launcher with these instructions but about your second request you can do this built-in by setting up a popup to automatically launch and engage with new customers on the site for the first time (or every time) they visit to help them know where to engage with support.Hope this helps!

Fario Consulting · Answer

Hi,It ispossible to visually change the chat launcher by creating a Custom Launcher. This lets you really customize its look, though bumping up the size or adding a pop-up transition isn't something that comes out of the box.You can check out the guide for setting up your own custom launcherHope this helps!

Join the Intercom Community 🎉

Intercom Customers and Employees

Login to the community

Intercom Customers and Employees

Scanning file for viruses.

This file cannot be downloaded