How long does it take for survey results to be fed back into Intercom?

Question

Hi, I just created a survey, and tested it (so there’s at least one click / answer)Yet, I don’t get any statistics on the survey page. I was wondering why?Is there a timebox before I can access the results?	Maybe I don’t have the rights and need to ask someone else / an admin at my company?	Maybe I did something wrong in my survey setup?Thanks for your help!

Jacob Cox · Accepted Answer

Hey there @Anne Krumenacker!I can take 5-10 minutes for those Survey stats to update in your Intercom workspace hereIf it’s still not showing after ten minutes, I would say reach out to our Support team so they can dig into things and figure out what might be going wrong!

Ebenezer.Laleye · Answer

Hi @Anne Krumenacker! Ebenezer here from Engineering Support👋.Just to clarify, when you say Survey page, do you mean this page here?Or in the Reports section?

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