Hey @Sebastien Cote 👋 Eden from the support engineer team here.
At the moment, we are only able to offer a non-profit discount for organizations based in the US. There are steps that must be taken in order to verify the validity of a claim of being a non-profit, and we've only been able to test within the US at the moment. I'll be sure to let the team know you'd be interested in expanding this outside the US as well, though!
For your other questions, it is possible to have multiple Help Centers associated with one Intercom workspace! The Multi Help Center feature allows you to create and manage several Help Centers for your various brands within a single workspace. These additional Help Centers are fully featured and largely independent from the initial Help Center. You can read more about this feature here. You can also localize the default Help Center language based on the users viewing your articles or writing into the Messenger.
Browser Language is the default attribute we use to determine a user's language. It's automatically filled in when the user is tracked by the Messenger installed on your website and is the attribute that's used to determine the language the Messenger will be presented in to your users, as well as articles shown to a user. You can find more information on setting up multiple languages in Intercom here.👍
Hello @Eden ,
Is there any update on this? We’d like to apply nonprofit discount as a nonprofit organisation from Turkiye.
