Intercom outbound message is duplicated multiple times in Android app preview/chat screen | Community
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Question

Intercom outbound message is duplicated multiple times in Android app preview/chat screen

  • June 24, 2026
  • 0 replies
  • 5 views

We are seeing an issue with Intercom outbound welcome messages in our Flutter Android app where the same outbound message is rendered multiple times repeatedly in the conversation/preview screen.

Instead of showing the welcome message once, Intercom displays the exact same content duplicated 2–3+ times in the same thread/UI.



Note:
Issue comes in Android version 14 and 15. 
No issue in Android 16.