Is it possible to create an exclusions list?

Hi @brad h​ , Welcome to Interconnect 👋

You should use the tagging features, tag users with - Webinar1; Webinar2 and etc.

During Sending you can exclude people by tag.

Hope this is what you are looking for.

On the right track but... the issue is determining out of the list, who attended which - 'who attended Webinar 1' ? That's in a seperate spreadsheet generated from Zoom.

@brad h​ , You can use Spreadsheet data to update users in Intercom (Bulk data update via CSV upload).

You can upload CSV and tag users who watched Webinar 1.

@brad h​ , Please take a look to this article - "Can I update user data with a CSV import?"

@brad h​ , If you want to I can record a simple video of how you can update and tag users via CSV.

Thanks Roy.

Q: I'm aware of csv import, however I'm concerned about importing extraneous data. eg: upon import, will it warn me about duplicates? And, I don't want to import 'new' data. Only matching existing users.

Whoa, yeah that's way too messy. Thanks anyway.

If there is no connection between the users in Zoom and the users in Intercom (e.g. Intercom user ID, exact name match) then there is no way except manually tagging the attendees.

@brad h​ have you looked into using Zapier to link Intercom and Zoom? You can create a Zap so that every time there is a new registrant for one of your webinars, it automatically tags the corresponding user in Intercom 👍