Is there a way to add advanced triggers / rules into product tours?

Question

I am looking to add Product Tours to some of my 'Manage Bookings' pages, the issue is that the Product Tour wouldn't be of any use if the user hasn't yet got any bookings (when they open the page for the first time and the product tour runs).  I'm looking for a way to only trigger the product tour when the user has their first booking, which can be seen on the 'Manage Bookings' page. At the moment the only rules you can add to trigger the Product Tour are based on the page URL, which isn't great as our site doesn't use the URL  to distinguish whether the user has any bookings on the page. Is there a way to trigger the product tour when a certain CSS element appears on the page, or maybe a particular ID?

Roy · Accepted Answer

Hello @conor h​, You should send Intercom data attributes, and only after that you can target customers via booking number.More information about how you can send user data to Intercom, hope this will be helpful. Let me know if you have any questions, happy to help.

Conor H · Answer

That's exactly what we were looking for, thank you very much!

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