We are using surveys to collect user feedback - is there a way to receive an email notification or send responses to Slack when new responses are submitted by users? (we have a low volume of responses and are missing customer's reaching out) Thanks

@Lisa B11You should be able to use Make.com or Zapier to create a no-code solution for this as long as you can access the attribute data you are storing.I think you could allow the Company to submit the survey multiple times but it would overwritethe attribute on the next submission, in that case you may need to experiment with different options for tracking multiple submissions if you need the historical data.If you can share more about your use case for this, if you need to store multiple entries or keep historical data for reference that would help be sure suggestions are more geared to your goal.

Hi there,I’m re-opening the topic: getting notification when a survey is answered should be a native behavior, and should not rely on manual checks.Zapier does not allow to catch attributes changes (only tags, which cannot be populatedin an easy way when a survey is submitted). Many intercom users don’t have technical skills or availability to create and handle the life cycle of a REST integration.Is this feature coming any time soon?Kindly,Tom

Is there a way to be notified when a survey response is submitted?

Is there a way to be notified when a survey response is submitted? | Community

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