Is there a way to establish the calling feature with an existing phone number? | Community
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Is there a way to establish the calling feature with an existing phone number?

  • August 10, 2023
  • 1 reply
  • 57 views
A

Hi I am interested in the calling feeature but do not need a new number. We have an established phone number that our residents are familiar with. Is there a way to keep that number and use the calling feature? Thanks.

We are currently using Zoom phone.

Best answer by Eden

Hi @Aliyah LoftonĀ šŸ‘‹ Eden from the support engineer team here.

Ā 

Currently, if you want to provision aĀ phoneĀ numberĀ for the Calling feature, we'll need to create a new one for you in theĀ CallingĀ feature'sĀ settings menu. You wouldnā€™t beĀ able to use an existing phone number.Ā I can see how this would be useful though! This is a great feature request.Ā šŸ¤™

Joseph S.

1 reply

Eden
Employee
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  • EdenEmployee
  • Premier Customer Support Engineer
  • Answer
  • August 16, 2023

Hi @Aliyah LoftonĀ šŸ‘‹ Eden from the support engineer team here.

Ā 

Currently, if you want to provision aĀ phoneĀ numberĀ for the Calling feature, we'll need to create a new one for you in theĀ CallingĀ feature'sĀ settings menu. You wouldnā€™t beĀ able to use an existing phone number.Ā I can see how this would be useful though! This is a great feature request.Ā šŸ¤™

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