Line breaks in Messenger Special Notice & changes not live after setting live.

Question

Is there any ability to add line breaks in the Messenger settings > Special Notice:Seems like Intercom doesn’t allow them: the line break has been added on the left but is not respected on the right,Also, after clicking ‘Save and set live’, the changes are not live.Is there a delay before the changes are live?The Cloudflare cache has been cleared, but a hard refresh and incognito do not show the changes.

Jennifer K · Accepted Answer

Hi @doig-mmJennifer here from IntercomIt's currently not possible to addlinebreaksinthespecialnoticebut I can flag this as a feature request for you 🚀There should not be any delay when the changes are set live unless you are already in the Messenger.

Amy Sparent · Answer

I’m experiencing the same issue of the message not appearing after being set live. What trouble shooting steps should I go through to get the notice to work?

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