May I ask if it’s possible to move a CSAT from one colleague to another due to a mistake of closing without last response from the original conversation owner?
Answered
Moving CSAT score to the colleague
Best answer by mateusz.leszkiewicz
Hi Liezl Barrameda, It’s Mat from the Support Engineering Team 😀
We are not supporting the CSAT score exchange at the moment.
You can read more about how CSAT works in Intercom in this article.
+7- Intercom Team
- Answer
Hi Liezl Barrameda, It’s Mat from the Support Engineering Team 😀
We are not supporting the CSAT score exchange at the moment.
You can read more about how CSAT works in Intercom in this article.
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