Moving CSAT score to the colleague | Community
Skip to main content

May I ask if it’s possible to move a CSAT from one colleague to another due to a mistake of closing without last response from the original conversation owner?

Hi Liezl Barrameda, It’s Mat from the Support Engineering Team 😀

We are not supporting the CSAT score exchange at the moment.

You can read more about how CSAT works in Intercom in this article.

Terms & ConditionsAccessibility statement