Popup over intercom editor

Question

I want to put a tooltip on a text inside a popup but if i open the popup i cannot add a tooltip, it seems like the popup goes over the tooltip editor of Intercom, how can i solve this

Nur Nahid · Accepted Answer

This likely indicates a UI conflict, where the popup’s position or size is interfering with access to the tooltip editor. The issue could be caused by the popup having a higher z-index or being prioritized over other elements. As a result, the tooltip editor becomes blocked or hidden under the popup layer.Try resizing or moving the popup, if possible, to see if it reveals the editor.Use DevTools to check z-index values and modify them temporarily to ensure the tooltip editor isn’t hidden behind other elements.If the Intercom editor opens in a modal or fixed position, changing its placement or the popup’s behavior (like making it draggable) might help.If this is a persistent issue, contacting Intercom support would be the best course of action else you can check this article for help.

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