How can I determine the users who have completed the welcome product tour and send a proactive message only after the product tour, so that the message doesn’t show up at the same time with the product tour?

Hi @Nadine! Ebenezer here from Engineering Support👋.You could probably do this through the use of our Series function.You would create a Series that would only progress to the proactive messages section when the user has completed the product tour.This Article we have will help you set this up👇https://www.intercom.com/help/en/articles/4425207-series-explainedHope this helps!

Sending proactive message only if user has completed the Product Tour

Sending proactive message only if user has completed the Product Tour | Community

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