Small team with 1 account?

Question

Hey all. Curious if there are any solutions or recommendations for a small team to use Intercom. Currently we’re seeing $29/mo per seat which is SUPER pricy and already extremely limited as it is as we’re very small and in the beginner stages. It makes no sense to spend $60 or more a month just for 2 reps when we only have maybe 1 chat per week coming in. I’m wondering if anyone uses a shared email/account or have any recommendations. We can’t even take advantage of all of the features of Intercom because it’s gated behind a $85/seat/month cost which is almost 3x the cost of the entry level plan. We love Intercom but feel super restricted despite paying for it.

mateusz.leszkiewicz · Accepted Answer

​@Yusuf Celenli,It’s Mat from the Support Engineering Team 😀I’ve created the Intercom conversation for you to discuss this situation with our team.I hope our Sales Crew will help you find the suitable solution for your business.

Nathan Sudds · Answer

​@Yusuf CelenliIs this an early stage startup? If so, you can look at the Intercom Early Stage Program which will give you a good starting point until you grow the company further.You get 90% off the first year and discounts on year two and three.Hope this might be helpful for your goals!

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