The red badge is not showing when I publish a new news item even though is set the switch on that says "Show a badge on the Messenger Launcher"

Hi @Kjartan Valur ÞórðarsonJennifer here from IntercomWe do not show the red dot for News on a user’s first visit to the News feed, this is to mitigate the case when there could be a long feed with last item published a month ago, that is not really worth the user’s attention. After a user visits the feed for the first time, we show the red dot for all subsequent news items.Was this the first time this user account would have accessed the News Centre? 🤔

Thank you@Jennifer KIt would be nice if I could decide if the red dot appearsright away. There are a lot of customers that don´t even notice the intercom plugin and probably never will because of there is no red to indicate there is something to show.

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