Hi, in the article Transactional messaging with Intercom it is suggested that Order Confirmation mails should also be sent with it.I would like to add a list of the products ordered in such an order confirmation, but unfortunately I cannot find a way to do this.Currently I send an Intercom event when an order is received and add a string to the metadata that contains an HTML table of the products. However, the HTML is not rendered in the mail, but only displayed as a string.Is there a solution to my problem? What is best practice here?

Hey @timhaug👋 Given the nature of this query and that we’ll likely need some further details here, I’m going to pass this over to the support team to take further action on this issue for you.For reference on Nathan’s advice here - you'll find more on this in this article from our Help Center -Composing a message 📌

@timhaugJust wondering if you are using the HTML insert option in the email when building this out? If not, possibly this will help you -- please let me know. See screenshot below:

Transactional mail - Order Confirmation: Add infos about ordered products

Transactional mail - Order Confirmation: Add infos about ordered products | Community

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