With the new subscription model that came out for unsubscribing, is there still a way to resubscribe users? | Community
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With the new subscription model that came out for unsubscribing, is there still a way to resubscribe users?

Hello @lisa f12​ ,

 

You can resubscribe users:

 

1. From App.Intercom.com:

resubsrcibe2. Via Javascript API:

var intercomSettings = {
'app_id' : 'abc123',
'email' : 'john@example.com',
'created_at' : 1350467386,
'unsubscribed_from_emails' : false
}

3. Via Intercom API - Update a contact

"unsubscribed_from_emails": false

Keep in mind that based on GDPR rule User should give you consent before you resubscribe them.

 

I hope my answer will be helpful for you, let me know if there any other question about this topic.

 

Always happy to help, Have a great day.

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