With the new subscription model that came out for unsubscribing, is there still a way to resubscribe users? | Community

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With the new subscription model that came out for unsubscribing, is there still a way to resubscribe users?

Forum|Forum|4 years ago
June 17, 2021
1 reply
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Lisa F12
New Participant

With the new subscription model that came out for unsubscribing, is there still a way to resubscribe users?

Best answer by Roy

Hello @lisa f12 ,

You can resubscribe users:

1. From App.Intercom.com:

resubsrcibe 2. Via Javascript API:

var intercomSettings = {  
   'app_id' : 'abc123',  
   'email' : 'john@example.com',  
   'created_at' : 1350467386,  
   'unsubscribed_from_emails' : false
}

3. Via Intercom API - Update a contact

"unsubscribed_from_emails": false

Keep in mind that based on GDPR rule User should give you consent before you resubscribe them.

I hope my answer will be helpful for you, let me know if there any other question about this topic.

Always happy to help, Have a great day.

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Roy
Top Expert ✨
Answer
Forum|Forum|4 years ago
June 17, 2021

Hello @lisa f12 ,

You can resubscribe users:

1. From App.Intercom.com:

resubsrcibe 2. Via Javascript API:

var intercomSettings = {  
   'app_id' : 'abc123',  
   'email' : 'john@example.com',  
   'created_at' : 1350467386,  
   'unsubscribed_from_emails' : false
}

3. Via Intercom API - Update a contact

"unsubscribed_from_emails": false

Keep in mind that based on GDPR rule User should give you consent before you resubscribe them.

I hope my answer will be helpful for you, let me know if there any other question about this topic.

Always happy to help, Have a great day.

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