Manage your WhatsApp conversations in Intercom 📱
Now you can link a new or existing WhatsApp for Business account with your Intercom workspace!
Using our new integration, you can:
- Receive and reply to conversations from the Inbox
- Continue conversations started in the Messenger on WhatsApp
- Set reply expectations and send CSAT automatically
- Set up rules for WhatsApp conversations
- Report on WhatsApp conversations
Plus lots more! You can read more about how to install our WhatsApp integration here.