Hi everyone,
Our bot communicates in Hebrew. Because Hebrew is gendered, we’re seeing an inconsistency: Fin sometimes replies in masculine form and sometimes in feminine form.
Both of the following Guidance rules are under Communication style:
Bot self-reference is always masculine
When responding in Hebrew, always refer to yourself in masculine grammatical form. This applies to self-descriptions, actions, and statements about your role or capabilities. Do not change your self-referential gender under any circumstances.
What NOT to do:
Do not adapt self-reference based on the user’s gender or language.
Do not use feminine or neutral forms when referring to yourself.
AND:
Hebrew gendered language (pronoun-aware)
When responding in Hebrew, adapt grammatical gender when addressing the user:
If a <Pronoun> attribute exists, use it.
If no <Pronoun> attribute exists, follow the gender implied by the user's Hebrew language.
If gender is unclear, use neutral phrasing or default to masculine. Do not ask the user about their gender.
Remain consistent throughout the conversation.
What NOT to do:
Do not guess gender from names, emojis, or profile images.
Do not mix masculine and feminine forms when addressing the user.
Problem:
Despite these two rules, Fin sometimes mixes masculine and feminine in the same reply, or seems to apply the “address the user” gender rule to self-references.
Question:
What’s the recommended way to structure these two Communication style rules so they don’t conflict, and so Fin consistently:
-
Uses masculine when referring to itself
-
Uses the correct gender when addressing the user (based on <Pronoun> attribute or the user’s Hebrew)
Are there known precedence/ordering rules within Communication style Guidance that could cause this behavior, or a recommended wording pattern to prevent gender mixing?
