How can we control the frequency of Fin’s “Did that answer your question?” follow-up?

Hi everyone,

We’re seeing Fin frequently sending a follow-up message after responses, like:

“Did that answer your question?” / “Was this helpful?”

In many cases it happens almost after every message, and it can feel repetitive for customers.

Is there a way to control the frequency of this follow-up (reduce it, change when it appears, or disable it)?

We’d like more control so it doesn’t trigger too often.