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I want to know How to setup intercom A.I. Bot on my website and Social Media Platforms


Can someone help me?  I appreciate any help I can get.  Thank you,

Cyril

Here’s a my detailed script that i would like to use to set up the chatbot:

Greeting Message:

  • Bot: "Hi! Welcome to Canyaoha Realtor. How can I help you today?"
    • Options:
      • "I'm looking to buy a home"
      • "I'm looking to sell my home"
      • "I have a question"

Option 1: Looking to Buy a Home:

  • Bot: "Fantastic! What type of property are you interested in?"
    • Options:
      • "Single-family home"
      • "Condo/Townhouse"
      • "Other"
  • Bot: "Please provide your name and email so I can send you a list of available properties."
    • Capture: Name, Email, Property Type
  • Bot: "Thank you! I'll send you the information shortly. Is there anything else I can help you with?"
    • Options:
      • "Yes"
      • "No"

Option 2: Looking to Sell a Home:

  • Bot: "Great! I can help you sell your home quickly and at the best price. Can you provide some details about your property?"
    • Capture: Property Address, Name, Email
  • Bot: "Thanks! I'll reach out to you soon with more information. Is there anything else I can assist you with?"
    • Options:
      • "Yes"
      • "No"

Option 3: General Question:

  • Bot: "Sure, what would you like to know?"
    • Free text input for the user’s question
  • Bot: "Thank you for your question! We'll get back to you shortly. Can you provide your email so we can follow up?"
    • Capture: Name, Email, Question
  • Bot: "Thanks! We'll be in touch soon."

 

Best answer by Nathan Sudds

@Cyril  Welcome to the community!

Based on what you shared above, I think a good place to start is creating a New Workflow in Automations and use the Fin AI options highlighted below that will start you off in the visual builder with a template that’s going to get you a lot of the way to your goal already -- you can customize the default template which might be easier than starting from scratch.

 

Hope this helps!  If you get stuck,  let us know and I’m sure we can help further.  (Or my calendar link is down below in my signature as well if you want to connect). 



 

 


 

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Did this topic help you find an answer to your question?

2 replies

Diana Tripac
Intercom Team
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  • Senior Community Program Manager @Intercom
  • 151 replies
  • July 22, 2024

Hi @Cyril  could you please share more about the advice and help needed? Do you mean selecting one of the 3 options that would suit best?  @Nathan Sudds maybe you can advise on that 👍


Nathan Sudds
Expert User ✨
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  • Top Expert
  • 286 replies
  • Answer
  • July 23, 2024

@Cyril  Welcome to the community!

Based on what you shared above, I think a good place to start is creating a New Workflow in Automations and use the Fin AI options highlighted below that will start you off in the visual builder with a template that’s going to get you a lot of the way to your goal already -- you can customize the default template which might be easier than starting from scratch.

 

Hope this helps!  If you get stuck,  let us know and I’m sure we can help further.  (Or my calendar link is down below in my signature as well if you want to connect). 



 

 


 


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