I sit possible to use “Let Fin answer” option in the Resolution bot?
Right now, for the custom answers I am writing, there is a path that I have defined.
I want to close the conversation once the customer has repsonded to “That helped”
In resolution bot, the path takes me to standard answers
In the Workflow with the trigger, https://www.intercom.com/help/en/articles/4134615-customer-opens-a-new-conversation-in-the-messenger#h_c6b42fc0bb
how do make sure that the actions that I have defined in the Workflow flow inyto the Resolution bot
Best answer by Jennifer KView original