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Authentication methods in Custom Action API call

  • December 9, 2022
  • 3 replies
  • 165 views

How can I send request body in x-www-form-urlencoded format. It is mentioned that I need to pass request body in json format but My Authentication end point only supports requests in x-www-form-urlencoded format. Can someone please let me know the how can I make authentication with x-www-form-urlencoded format ?

Best answer by Jacob Cox

Hey there @Uffe !

Currently our REST API only supports application/json for the content-type. I don’t know of any current plans to change that at this time, but I’ll flag this with the team so they are aware that there’s interest in that.

3 replies

Daniel M15
Employee
  • Employee
  • December 12, 2022

Hey @kushal​! Daniel from Customer Support Engineering here 🔧 

 

Can you please try adding application/x-www-form-urlencoded as the value for the Content-type header? If this fails, you should be able to pass the request body through a JSON object as a workaround. Please note that at the moment, we only officially support JSON, but we hope to integrate support for encoded tokens in the future.


  • New Participant
  • December 27, 2023

@Daniel M15 any news on application/x-www-form-urlencoded support?

 


Jacob Cox
Intercom Team
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  • Sr. Technical Support Engineer
  • Answer
  • January 14, 2024

Hey there @Uffe !

Currently our REST API only supports application/json for the content-type. I don’t know of any current plans to change that at this time, but I’ll flag this with the team so they are aware that there’s interest in that.